Experiences with New River Valley Community Services in Virginia

New River Valley Community Services harasses former clients, retaliates to complaints, commits fraud, and submits false information to the magistrates office when requesting involuntary admission for treatment of current and past clients.

Instead of responding to multiple complaints, New River Valley Community Services sent threats of litigation to the complaintant after NRVCS was asked to justify the actions of their staff involved.

New River Valley Community Services refuses to accept any responsibility for the violations from their employees. They won't confirm if any disciplinary actions have been taken against the NRVCS employees involved.

The Commissioner of the Virginia Department of Behavioral Health and Developmental Services, Daryl Washington, and the Executive Director of New River Valley Community Services, Chris Taylor, support the statements from the NRVCS Human Rights Advocate, Ashley Wilson, that NRVCS employees "acted appropriately" when NRVCS staff violated the complaintants rights and claimed that the complaintant was "just upset about the TDO process" despite the evidence proving fraud and perjury by NRVCS staff.

The Roanoke Catawba Local Human Rights Committee claimed that NRVCS employees were not required to report caregiver abuse because the caregiver "wasn't employed by NRVCS or DBHDS" and the complaintant was capable of submitting a complaint a year later with the assistance of a different healthcare provider. Their findings were supported by the Virginia State Human Rights Committee. The evidence proves otherwise.

During this investigation, it was discovered by the Department of Health Professionals that New River Valley Community Services fraudulently documents Virginia's Medical Cannabis Certificates as "substance abuse."

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2023

In 2023, After requesting services and submitting complaints by email, New River Valley Community Services violated a client's rights when NRVCS staff member James "Scott" Law committed perjury, approved by Kari James, on Form DC-4001 to abduct an NRVCS client from their home.

  • NRVCS had previously documented, but failed to report, acts of fraud by the reporting caregiver.
  • The complaintant's client rights were violated when they were handcuffed and restricted to an NRVCS facility while being held against their will for ~200 hours.
  • The complaintant received threats of being sent to a state facility from NRVCS/New Horizon employees for not cooperating.
  • Reports of caregiver abuse were dismissed by NRVCS/New Horizon employees and was instead recorded as being "tense" between the complaintant and caregiver.
  • Requests not to bill insurance resulted in the registration of Medicare by NRVCS employees.

Official Response: NRVCS employees "acted appropriately".

2024

In 2024, New River Valley Community Services failed to report caregiver abuse after NRVCS Case Manager Crystal Parrish had documented that the caregiver was lying to law enforcement.

Official Response: NRVCS employees "acted appropriately".

2025

In 2025, After submitting complaints by email about harassment from an NRVCS employee, NRVCS 401 Peer Center Program Director Jared Lawson forwarded communications intended for the 401 Peer Center to NRVCS Director Kari Beth James. Kari James then stalked the complaintant by accessing their NRVCS records, harassed the complaintant with a wellness check, ignored additional complaints, and committed perjury on Form DC-4001 to abduct the former NRVCS client from their home.

Official Response: NRVCS employees "acted appropriately".

NRVCS Staff Involved

Chadwick Perry
NRVCS Qualified Mental Health Professional

Robert Weber
NRVCS Case Manager

Cindy Trump
NRVCS Case Manager Supervisor

James "Scott" Law
NRVCS Licensed Clinical Social Worker

Karen Frazier
NRVCS Qualified Developmental Disabilities Professional

Allison Leonard
NRVCS Employee

Crystal Parrish
NRVCS Case Manager

Logan Hoops
NRVCS Employee

Jared Lawson
NRVCS Peer Center Program Director

  • Listed as the public contact for the 401 Peer Center until July 9, 2025.
  • Failed to reply to emails in 2025 as the public contact for the 401 Peer Center.
  • Forwarded emails intended for the 401 Peer Center to NRVCS Director, Kari James, in 2025.
  • Dismissed complaints in 2025.
  • NRVCS Employee Logan Hoops' brother in-law.

Autumn Heslep
NRVCS Supervisor in Social Work

Heather Turman
NRVCS Certified Prescreener

Ashley Wilson
NRVCS Human Rights Advocate

  • Dismissed complaints containing evidence.
  • Falsely claimed that NRVCS employees were employed by the 401 Peer Center.
  • Dismissed rights violations by NRVCS staff in 2023.
  • Dismissed rights violations by NRVCS staff in 2025.
  • Refused to accept responsibility for NRVCS's involvement in rights violations and blamed other parties involved, including the Pulaski County Sheriffs Office and Virginia Magistrates Office.
  • Declared that complaintants were just "upset about the TDO process" during a Human Rights Hearing.

Chris Taylor
NRVCS Executive Director

  • Dismissed complaints containing evidence.
  • Refuses to provide responses to complaints.
  • Retatliates to complaints with threats of civil litigation.
  • Dedicated his career to working with pedophiles.

If you're an individual whose name is on this page, then you were involved in, and failed to report, the violation of constitutional rights, civil rights, human rights, and NRVCS client rights. You can submit complaints to New River Valley Community Services.

Want to make a difference? Email the Governor or Call the Governor to let them know that our rights are being violated!

The New River Valley Community Support Network is an independent website run by victims of New River Valley Community Services.

This website is not affiliated with the tax-payer funded Virginia Department of Behavioral Health and Developmental Services Community Service Board, New River Valley Community Services (aka NRVCS), in the cities of Radford, Blacksburg, Pulaski, Christiansburg, Dublin, and Pearisburg, Virginia.

This is not legal advice. This is self-defense.